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Care At Home Team Fife Business Awards 2018 Finalists

Care at HomeCongratulations to everyone in Fife Health and Social Care Partnership’s Care At Home Service who have been made it through as finalists in the Fife Business Awards 2018.

Their submission, under the category ‘Success Through Innovation’, tells the story of the roll out of Total Mobile across Fife, where the use of cutting edge technology has led to real improvements in the scheduling of home care appointments.

All 900 Home Carers have been issued with smart phones and can now see their daily rotas and respond to real time changes, all at the touch of a button.     The solution has been developed so that it is dynamic and flexible enough to respond to last minute rota changes.

Since its roll out just over a year ago, local teams are completing an average of 22,000 visits per week while the Service overall has generated more than 30% additional capacity to take on new service users through more efficient scheduling.  It’s not much wonder the submission caught the eye of the judges!

David Heaney, Divisional General Manager (East) oversees the Home Care Service who led this innovative transformation:

“Huge congratulations to everyone involved. We are very proud that the Service who has worked alongside Fife Council’s Business Technology Solution and Totalmobile, who provide the technical platform, to deliver a solution of this scale and complexity within the Care at Home environment.

Our staff’s knowledge, experience and creativity have been key to developing this unique solution.  Being shortlisted as finalists is a testament to everyone’s hard work, time and patience and they should be very proud of what they have achieved.”

Jim Darragh, CEO at Totalmobile stated:   “I’m delighted to learn that Fife Health and Social Care Partnership, working together with ourselves and Fife Council have been shortlisted as a finalist. At Totalmobile we have seen first-hand the forward thinking approach that has been taken to mobile working throughout, particularly within the Partnership’s Care At Home team. The efficiencies generated and improvements in productivity are fantastic.”

The winners will be announced at Fife Business Awards Ceremony to be held on Friday 23rd March 2018 at the Glen Pavilion in Dunfermline.  Good luck everyone.

Are you prepared for winter?

Winter can be a difficult time, especially for many older people or people living with a disability.  Fife’s Health and Social Care Partnership has published a leaflet containing all the important information you need to make this winter a bit easier.

The Helping older people and people with a disability in winter’ leaflet provides advice and tips on how to take care of yourself and others. It includes vital contact details for various services and organisations, as well as frequently asked questions (FAQ’s). Nearly 8,000 copies have been distributed throughout Fife over the past few weeks and the information is also available on Fife Direct.

Michael Kellet, Director of Fife’s Health and Social Care Partnership said:

“This leaflet provides people with the information they need to stay safe and well this winter. Accessible for all, people with older or disabled neighbours, relatives or friends would find this useful.  Top tips on how to keep the home warm, stock up on food and order the right amount of medication are provided as well as contact details for different services and support.  This can make all the difference to someone this winter.  Importantly, if you are concerned about someone please contact 01383 441177 to get advice.”

 

Tips in the leaflet include:

  • Set your heating 18–21°C to keep your home warm and your bills as low as possible.
  • Get financial support. There are grants, benefits and sources of advice available to make your home more energy efficient, improve your heating or help with bills.
  • Eat well. Food is vital to keeping warm. Try to make sure that you have hot meals and drinks regularly throughout the day.
  • Keep cupboards stocked up with items such as long-life milk, tinned soup, meats and vegetables, ready cooked meals and bread.
  • You can get a free jab from your GP to protect against seasonal flu if you are over 65, have a Long-term health condition, are pregnant or a carer.
  • Look after older or disabled neighbours or relatives to make sure that they are safe and well.

 

Useful contacts:

  • Social Care services 03451 55 15 03
    fifedirect.org.uk/socialcare
  • Sign up for email or text alerts (fifedirect.org.uk/alerts)
  • Adult Protection Helpline 01383 602200
  • Faults and Repairs 03451 55 00 11
  • Out of Hours Emergencies 03451 55 00 99
  • NHS 24 (24hr) 111
    nhs24.com • www.nhsfife.org

 

Cancer Experience Survey – Closes 22 December 2017

Cancer affects almost all of us – through personal experience or that of a loved one.

Macmillan Cancer Support and Fife Health and Social Care Partnership are working together to improve the lives of people in Fife who are affected by cancer.

To help do this, they have launched an online survey to gather feedback on people’s experiences and priorities.  This feedback will help inform decision making, how services work and how we can improve people the experience for those who are affected by cancer in Fife now and in the future.

To take part on line visit:  www.fifedirect.org.uk/fifemacmillan

The survey will close on 22 Dec 2017.

To request a hard copy of the survey please call: 01592 578076

To find out more about the partnership work between Macmillan Scotland and Fife Health and Social Care Partnership click here.

Dementia Friendly status for Glenwood Dental Centre

Glenwood Dental Centre which is part of the NHS Fife Public Dental service is proud to have achieved Dementia Friendly status.

The Dementia Friendly Glenrothes initiative is a partnership project between Fife Health and Social Care Partnership, Glenrothes Area Committee, Fife Council and Alzheimer Scotland. It aims to support people living with dementia and their carers to remain a valued and active part of their community, helping them continue to access the services and businesses that are important to them.

Dawn Adams, Clinical Director, Public Dental Service, NHS Fife commented “Good oral health is important for everyone, especially those living with dementia:

“There is evidence that oral health can decline as dementia progresses leading to pain, tooth loss and difficulties wearing dentures. A healthy mouth is important for eating, speaking and improves self-esteem. It is therefore important people living with dementia continue to receive regular dental care to avoid developing problems with their teeth and gums.   With this award people living with dementia and their carers can be confident they will receive a warm welcome at Glenwood Dental Centre.

Dawn continued: “The clinic building is designed to be easily accessible and dementia friendly. Many of the dentists in the clinic hold additional qualifications in Special Care Dentistry but all of the staff have undertaken dementia friendly training and understand the difficulties people living with dementia and their carers may face coming to the dentist.”

The Public Dental Service operates throughout Fife and provides dental care for people who have difficulty accessing general dental services. It includes accessible clinics across Fife, home visits for housebound people and dental services to care homes across Fife.

Amanda Hunter (Project Manager) joins the team at Glenwood Dental Centre

Amanda Hunter, Project Manager for the Dementia Friendly Glenrothes project said: “We were pleased to be approached by the Glenwood Dental Centre who were keen to be involved with our project. The Dental Centre already had many facilities in place to support people living with dementia – for example; an alternative seating area for use if the waiting area became too busy and overwhelming, good lighting and had trained staff.  Staff are also able to offer a service to remind people of appointment times. As a result of getting involved in the dementia friendly work, their signage to help direct people into the clinic was improved and they also arranged a Dementia Friends awareness session for staff who had not attended training previously.”

Businesses, services and community groups across Glenrothes who are interested in getting involved with the Dementia Friendly Glenrothes initiative can do so by contacting Amanda Hunter from Alzheimer Scotland on:

For more information on living with dementia and service that can help click here.

Napier House Care Home officially open

Residents and staff of Napier House Glenrothes celebrated the official opening of the new sixty bed state-of–the-art care home. The £7.1m Napier House is the new home for residents who previously stayed in Alan McLure and South Parks care homes and moved in at the end of August. The care home also provides day services for up to 20 older people from the local area who can come along, make friends and have fun.

Cllr David Alexander, Cllr Julie Ford, Cllr David Ross – ribbon cutting

Co-Leader of Fife Council Cllr David Ross said: “Napier House provides the highest quality care and will allow integrated models of care to be developed to meet the individual needs of every resident. It’s great to see residents in their new state of the art accommodation and hear how they are settling in. All the feedback we have had so far is extremely positive and very appreciative of the warm, friendly and comfortable environment.”

Co-Leader of Fife Council Cllr David Alexander said: “The care our residents at Alan McClure and South Parks received was always excellent and both had a good reputation. Napier House will build on this and the new facilities will provide an environment which will enhance the level of support already provided for the residents. Person centred care combined with activities and entertainment will stimulate and enhance their lives and enable residents to enjoy life as much as they possibly can.”

Michael Kellet Director of Health & Social Care added: “The completion of Napier House is a wonderful achievement and has come to fruition through an amazing collaboration between many partners. Everyone involved has worked hard work to build and create an environment that will bring the maximum possible benefit to the residents.”

The opening of Napier House marks the completion of the first phase of the Care Village that will be built on the site.The Care Village will also include 30 extra care housingin a two storey ‘complex’ which includes a communal lounge area for tenants and a café area for the residents, families and wider community to enjoy. The one and two bedroomed properties will be allocated to people who are over 60 and require supervised accommodation.

Contact: Alison Marrs, Unit Manager 
Tel: 03451 55 55 55 + Ext 47 34 87 Contact Alison Marrs online
By Post: 300 Napier Road Glenrothes Fife KY6 1BF

National Meals on Wheels Week

Pupils from Levenmouth Academy are helping to celebrate National Meals On Wheels Week in Fife. Four young people volunteered to accompany the Meals on wheels drivers as they deliver hot meals around the Kingdom.

Chloe Gourlay a fourth year student said: “It was awesome! I really enjoyed going out in the van to make the deliveries and meet some of the older residents Fife. The drivers have a lot of people to visit and meals to deliver but they are always friendly and I could see why the Meals on wheels service has such a good reputation and is so much appreciated. I saw lots of happy smiles and laughter and it was a great experience.”

Fife’s Meals On Wheels Service not only provides a hot  two course lunch for over 700 residents daily but an important contact for some clients who may not otherwise have the chance for social interaction.

Pupils from Levenmouth Academy deliver Meals on Wheels

Keith Breasley Service Manager said: “Even in Fife Council not everyone knows about this vital service to provide balanced and tasty meals to older people. So this week we are holding tasting sessions for council staff in all our facilities. Not only can employees see and taste the food the service provides but will have the opportunity of finding out more about Meals On Wheels and the benefits it offers.”

Contact: Keith Breasley, Service Manager (Hospitality Services) 
Tel: 03451 55 55 55 + Ext 44 59 38 Fax: 01592 583443 Contact Keith Breasley online
By Post: Fife Council Bankhead Central Bankhead Park Glenrothes Fife KY7 6GH

What’s new in Adult Support & Protection?

Find out what’s new in Adult Support & Protection by downloading the October newsletter of the Adult Support & Protection Committee. 

This edition gives details of:

  • SMS emergency service
  • Contact Scotland BSL service
  • Hate Crime
  • Ill treatment & wilful neglect
  • Carers Rights Day
  • Surviving Christmas

Seen Something?  Say Something.  If you or someone you know is at risk of harm or neglect, call the Adult Protection Phone Line on 01383 602200.

 Contact: Shona McEwan, Engagement & Participation Co-ordinator 
Tel: 03451 55 55 55 + Ext 44 21 34 Contact Shona McEwan online
By Post: Fife Safety Camera Partnership Police Scotland Detroit Road Glenrothes Fife KY6 2RJ

Partnership takes up Flu Fighter campaign

It’s fighting talk as social care teams across the Partnership roll up their sleeves and join the campaign – the Flu Fighters campaign that is.

Every Winter staff across NHS Fife and social care services are encouraged to get themselves vaccinated so they can, in turn, protect those they care for.   This year, we are playing our part across the Health and Social Care Partnership, seeing hundreds of colleagues across care homes, home care and supporting teams get their jag and get protected.  Even survival expert Ray Mears has joined the movement!

Staff from Jenny Gray Care Home

David Heaney, Divisional General Manager (East) gives more info:  “Teams working in the home environment, whether it be someone’s own home or one of the Partnership’s care homes, are just as likely to be exposed to the flu virus, so we really need everyone to be our flu champions, acting as ambassadors for flu vaccination and to go and get vaccinated themselves.  The teams are taking up the cause to protect themselves and those they deliver care to.”

 

World Mental Health Day

It’s World Mental Health Day today (Tuesday 10 October) and Fife’s Health and Social Care Partnership are putting a spotlight on the activities going on over October to raise awareness of the importance of good mental health and hear from some of those who have lived experience.

SAMH Football teams stop to celebrate positive mental health

Check out the blog from See Me’s Director,Calum Irving about how we are working together to tackle the stigma of mental health.  Congratulations and well done go to all the teams that took part in the Scottish Association for Mental Health (SAMH) football match which we helped support, with trophies presented by Michael Kellet, Fife Partnership’s Director.  Teams from the Partnership, the police, fire service, colleagues in the voluntary sector and many more all took part to raise awareness, improve understanding and break down barriers about mental health, particularly in the workplace, which is this year’s theme for World Mental Health Day.

Julie Paterson, Divisional General Manager (Fife Wide) adds:  “We all have mental health and the aim is to show that mental health can be a topic of everyday conversations, including in the workplace. We will be encouraging staff to take part in See Me’s campaign to ‘Pass the Badge’, where people wear the See Me pin badge for a couple of days then pass to a colleague.  The purpose is to get the message across that we are all responsible for creating positive attitudes and good mental health and good physical health is vital for all employees so they can stay fit and well as a person.”

Look out for more mental health stories as the week goes on and how you can take part to raise awareness.

For mental health support and advice visit:

www.onyourdoorstepfife.org/

Breathing Space 

See Me

Samaritans 

Scottish Recovery Network

Scottish Association for Mental Health

‘On Your Doorstep Fife’

‘On Your Doorstep Fife’, Fife Health and Social Care Partnership’s community website holds information about care providers, clubs, places, organisations, groups and activities that are locally available in Fife. It’s aimed at individuals who require care and support, family carers, practitioners, care providers, support workers and health staff as well as members of the public.  The website is a useful source of contact details, information and how you can get involved.

So what has been happening since the suite was launched? 

An awareness raising campaign has been underway with brightly coloured posters being displayed in many GP surgeries, pharmacies and community centres. In many communities the posters are displayed on notice boards, in churches, local offices, schools and other public places. Radio advertising on Kingdom FM to publicise the website has been broadcast on a daily basis up until June of this year. The training team at NHS Fife are now putting promotional cards in all of their course training packs

To make the website as relevant and as current as possible, local groups, clubs and organisations are invited to register on the website and keep their own information up to date. Letters have gone out to parent councils in all primary schools in Fife asking them to tell parents about the website and to register their community organisations.

How has the website been performing?

Our analysis of the website usage is showing us that the website has been viewed by 13,070 people since its launch in February 2016 of which 28% are return visitors and 72% new visitors.  The most popular searches on the website include lunch clubs, children’s activities and mental health.

There are 1578 organisations and groups listed on the website and the diversity of the information makes it appealing to people of all ages and interests across Fife.  Recently registered organisations include Songburds Vocal Harmony Group, Gowrie Care Drama Group, Fife Migrants Forum, ENABLE Scotland ACE Youth Group, Connect Group, Fife Bipolar Group, Mini French, Auld Kirk Players, Carnegie Judo Club, Time for Life Project and The Dad and Bairns Group.

What are people saying?

Michael Kavanagh Sports Development Officer says “On Your Doorstep Fife is an excellent way to find information on sports clubs and physical activity opportunities in your area.  We encourage all groups to sign up to the website to promote the fantastic opportunities available for people to be more physically active.”

Vivienne McNiven co-ordinator of the Bums Off Seats Programme says “this site is a great way to find out about walking and walking groups in Fife.  It’s so easy to use and we can tell people with confidence that they will find what they are looking for here.”

Hazell Ness Social Worker told us “I spoke with a lady who accessed the website to find activities for her daughter. She identified several activities and said the website was very helpful and she will pass the website address on to her friends.”

How do groups or organisations register their information?

Groups and organisations can register themselves on the website simply by clicking on the ‘Register Organisation’ button on the homepage of the website.  An update email is sent out twice per year to organisations asking them to update their information. All registration requests are vetted before being approved.

We are keen to hear your experiences of using the website or ideas for further improvements also if you think of other opportunities to market the website please let us know.   You can do this by using the online feedback form at the bottom of the homepage or by emailing onyourdoorstep.fife@fife.gov.uk