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Director’s Blog: Kick starting 2018

Happy New Year!

We’ve kick started 2018 with pace as we saw teams across health and social care pull together in the face of massive demand.  I’ve been out and about, speaking to staff across Queen Margaret, Glenrothes and Victoria Hospitals and in offices where I can to say thanks.   I’ll do more of that in the next couple of weeks.

 

Teams at Queen Margaret Hospital

 Although it was a challenging time, partnership working and the discharge multi-disciplinary team pulling together, got the results required and we were still able to work in a person centred approach.”  Marjorie Melia, Social Worker, Discharge Hub, Victoria Hospital

 “Staff from all professions throughout Fife worked together to achieve the best possible outcomes for patients during this very busy and challenging time.”  Wendy Arthur, Team Manager, Older People Hospital Team based in Glenrothes

 What a show of resilience, professionalism and care in the face of such pressure with colleagues working on days off and doing extremely long hours.   Huge thanks to everyone involved.  I am extremely proud of our services.  But, of course, winter isn’t behind us yet.  Which is a timely reminder.  If you haven’t had your flu jab – get it now!

In other news, this month sees the launch our Fife Carer Strategy Consultation ahead of legislation which comes into force in April.  Running from now until the 23 February, the voice of unpaid carers will shape and inform our Carers Strategy for Fife (2018-2021) so I encourage colleagues who are in contact with unpaid carers to ask them to get involved. Indeed, you may be a carer yourself.  We need to hear your views.

Our Guest Blog features Health Promotions Manager, Ruth Bennett and the campaigns which the team are leading.

Looking ahead, and in light of the Scottish Government draft budget announcement in December 2017, we are working with our key funding partners to understand the financial impact for the Health and Social Care Partnership.

It is clear at this early stage that next year will see a significant financial challenge.  We will have to work closer together than ever to bring about the transformation required across and within services.

Last year we saw many fantastic examples of innovation, many of which are highlighted in the Change Project section of our re-vamped webpages (which includes a new section for staff – Let’s Connect.)  These underline the invaluable knowledge, expertise, skills, experience and resilience you and your teams bring in order to deliver complex change whilst keep the needs of the person at the heart.  I am confident that together, we can build on these successes as we go through 2018.

Michael

Director

 

 

 

Are you an unpaid carer? Fife Carer Strategy Consultation launched

Do you work with families or people in the community who are unpaid carers?   Do you also care for a family member, friend or loved one or know someone who does?

Fife’s Health and Social Care Partnership has launched a six week ‘Fife Carer Strategy Consultation’  to hear your views and capture feedback on what matters to you.

Carer Strategy Consultation

There is a large number of people who support or care for family and friends on a regular basis in an unpaid capacity, giving freely of their time and energy. Their dedication is enormously valuable and their support helps a large number of people to live in their own homes and communities.

In April 2018 the Scottish Government will implement the Carers (Scotland) Act 2016 and Fife’s Health and Social Care Partnership is developing a Carers Strategy for 2018-2021 to support unpaid carers in the Kingdom.

David Heaney, Divisional General Manager with Fife Health and Social Care Partnership gives more details:  “We know that unpaid carers play a vital role in our communities.  When it comes to shaping services and knowing how we can improve the carers’ experience of health and social care, we are taking a proactive approach.

Fife’s strategy must reflect and respond to unpaid carers needs now and in the years ahead, so we need to know what to change, adapt, do more of, or stop doing.  The consultation actively seeks carers’ input as we need to hear about what matters and makes a difference to them so whatever we do now and in the future is effective and meaningful as possible.  This consultation is an opportunity for unpaid carers to have their voice heard and I encourage as many unpaid carers to take part as possible.”

Mhairi Lochhead from Fife Carers Centre, welcomed the approach:

“It is really important that carers are able to say what their experience of services are, what helps or what could make a difference. Many carers might not think to take part in the consultation, but for Fife’s Carer Strategy to be effective, carers need to say what is important to them. We will be encouraging and supporting carers to respond to the consultation, to help ensure as wide a range of views as possible are gathered.”

Get involved

The consultation runs from 8 January until the 23 February 2018.   Click here to take part.

To request a hard copy contact Scott Fissenden on 03451 55 55 55 ext 401698 or e-mail:  CarersActSurvey@fife.gov.uk

 

 

 

Winter Pressure – Thank you to all staff

Message from Michael Kellet, Director:

Winter time is always challenging for front line health and social care teams and the last few weeks have been busier than ever.   Health and social care colleagues and partners have made a phenomenal effort over the festive period and continue to do so in the coming weeks of winter.

Teams at Queen Margaret Hospital

 

Today, I visited both Queen Margaret Hospital and Glenrothes Hospital to speak to colleagues who have been working over the festive period including physiotherapists, in-patient wards, ICASS, hospital at home, hospital social work teams and many more, all of whom have gone above and beyond in the face of increased demand to keep people safe.   This also includes our partners in the third and independent sector across our care homes and home care services who were very responsive to the demand, at very short notice.  Thank you again to all involved in keeping our services going 24 hours a day, 7 days a week.

 

 

 

 

 

 

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Director’s Blog: Festive Wishes

The countdown to Christmas and New Year is in full swing and we end the year on a high note. I am delighted to announce that the Care At Home team has been shortlisted as finalists in the Fife Business Awards 2018 for the successful roll out of Total MobileCongratulations.  This fantastic achievement epitomises the resilience, compassion and hard work of colleagues across the Partnership.  Despite the complexity and challenges we face, you and your colleagues are achieving great things and making a difference to peoples’ lives each and every day.  Check out the lovely letter from a service user following support from Older People team colleagues.

I am mindful that many of you will be working over Christmas and New Year, spending time away from your families and loved ones to support others.  Thank you to everyone for your commitment, care and support for people and indeed, the comradeship and support for each other.   I wish you all a very Merry Christmas and best wishes for 2018.

Michael

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Care At Home Team Fife Business Awards 2018 Finalists

Care at HomeCongratulations to everyone in Fife Health and Social Care Partnership’s Care At Home Service who have been made it through as finalists in the Fife Business Awards 2018.

Their submission, under the category ‘Success Through Innovation’, tells the story of the roll out of Total Mobile across Fife, where the use of cutting edge technology has led to real improvements in the scheduling of home care appointments.

All 900 Home Carers have been issued with smart phones and can now see their daily rotas and respond to real time changes, all at the touch of a button.     The solution has been developed so that it is dynamic and flexible enough to respond to last minute rota changes.

Since its roll out just over a year ago, local teams are completing an average of 22,000 visits per week while the Service overall has generated more than 30% additional capacity to take on new service users through more efficient scheduling.  It’s not much wonder the submission caught the eye of the judges!

David Heaney, Divisional General Manager (East) oversees the Home Care Service who led this innovative transformation:

“Huge congratulations to everyone involved. We are very proud that the Service who has worked alongside Fife Council’s Business Technology Solution and Totalmobile, who provide the technical platform, to deliver a solution of this scale and complexity within the Care at Home environment.

Our staff’s knowledge, experience and creativity have been key to developing this unique solution.  Being shortlisted as finalists is a testament to everyone’s hard work, time and patience and they should be very proud of what they have achieved.”

Jim Darragh, CEO at Totalmobile stated:   “I’m delighted to learn that Fife Health and Social Care Partnership, working together with ourselves and Fife Council have been shortlisted as a finalist. At Totalmobile we have seen first-hand the forward thinking approach that has been taken to mobile working throughout, particularly within the Partnership’s Care At Home team. The efficiencies generated and improvements in productivity are fantastic.”

The winners will be announced at Fife Business Awards Ceremony to be held on Friday 23rd March 2018 at the Glen Pavilion in Dunfermline.  Good luck everyone.

Dementia Friendly status for Glenwood Dental Centre

Glenwood Dental Centre which is part of the NHS Fife Public Dental service is proud to have achieved Dementia Friendly status.

The Dementia Friendly Glenrothes initiative is a partnership project between Fife Health and Social Care Partnership, Glenrothes Area Committee, Fife Council and Alzheimer Scotland. It aims to support people living with dementia and their carers to remain a valued and active part of their community, helping them continue to access the services and businesses that are important to them.

Dawn Adams, Clinical Director, Public Dental Service, NHS Fife commented “Good oral health is important for everyone, especially those living with dementia:

“There is evidence that oral health can decline as dementia progresses leading to pain, tooth loss and difficulties wearing dentures. A healthy mouth is important for eating, speaking and improves self-esteem. It is therefore important people living with dementia continue to receive regular dental care to avoid developing problems with their teeth and gums.   With this award people living with dementia and their carers can be confident they will receive a warm welcome at Glenwood Dental Centre.

Dawn continued: “The clinic building is designed to be easily accessible and dementia friendly. Many of the dentists in the clinic hold additional qualifications in Special Care Dentistry but all of the staff have undertaken dementia friendly training and understand the difficulties people living with dementia and their carers may face coming to the dentist.”

The Public Dental Service operates throughout Fife and provides dental care for people who have difficulty accessing general dental services. It includes accessible clinics across Fife, home visits for housebound people and dental services to care homes across Fife.

Amanda Hunter (Project Manager) joins the team at Glenwood Dental Centre

Amanda Hunter, Project Manager for the Dementia Friendly Glenrothes project said: “We were pleased to be approached by the Glenwood Dental Centre who were keen to be involved with our project. The Dental Centre already had many facilities in place to support people living with dementia – for example; an alternative seating area for use if the waiting area became too busy and overwhelming, good lighting and had trained staff.  Staff are also able to offer a service to remind people of appointment times. As a result of getting involved in the dementia friendly work, their signage to help direct people into the clinic was improved and they also arranged a Dementia Friends awareness session for staff who had not attended training previously.”

Businesses, services and community groups across Glenrothes who are interested in getting involved with the Dementia Friendly Glenrothes initiative can do so by contacting Amanda Hunter from Alzheimer Scotland on:

For more information on living with dementia and service that can help click here.

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Shining examples hit the press

Our very own Angela Harley and Evelyn Thomson from Social Work’s Older Peoples team in Glenrothes have been given public praise for their “support, professionalism and sensitivity”.

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In a letter to this week’s Glenrothes Gazette, Ms Bayliss, Ladybank, gave thanks on behalf of her and her family for the support and care provided as they came to terms with her husband’s dementia.  In her words they are a “credit to their department”.    Well done and thank you to Ms Bayliss for her kind recognition of the team.

See Me – Pass the Badge 1,000 Campaign

Challenging mental health stigma and discrimination in the workplace is a key theme for the Health and Social Care Partnership and they have set the workforce a challenge to pass 1,000 See Me badges across the workforce during the month of October and beyond.

Carolyn Walker, Public Health Practitioner with the Partner’s Health Promotion Team gives more details:   “We are working closely with See Me to tackle the stigma and discrimination in mental health.  The See Me Pass the Badge 1,000 Campaign involves taking a badge, wearing it for 24 hours , then passing it on while communicating two key messages:

  • that mental illness affects one in four of us and
  • nine out of ten people who have experienced mental illness have experienced stigma and discrimination

 

We want to make sure that as many people as possible have a chance to get involved and make it fun too.  To show your support, use the 1,000 badge template to complete the sentence “I passed the badge because….”, take a selfie and send it Connie.flint@fife.gov.uk  so we can share across our communication channels including social media.  If your team or service has its own social media pages, please use these to spread the word.

For badges, please contact us by phone  01383 565 109 or email carolynwalker2@nhs.net   janesommerville@nhs.net

By simply passing the badge you will be helping to tackle stigma and discrimination in mental health and together we can make a difference. Once the badges are gone, they’re gone.Thank you.”

Dementia Friendly status for Glenwood Dental Centre

Glenwood Dental Centre which is part of the NHS Fife Public Dental service is proud to have achieved Dementia Friendly status.

The Dementia Friendly Glenrothes initiative is a partnership project between Fife Health and Social Care Partnership, Glenrothes Area Committee, Fife Council and Alzheimer Scotland. It aims to support people living with dementia and their carers to remain a valued and active part of their community, helping them continue to access the services and businesses that are important to them.

Dawn Adams, Clinical Director, Public Dental Service, NHS Fife commented “Good oral health is important for everyone, especially those living with dementia:

“There is evidence that oral health can decline as dementia progresses leading to pain, tooth loss and difficulties wearing dentures. A healthy mouth is important for eating, speaking and improves self-esteem. It is therefore important people living with dementia continue to receive regular dental care to avoid developing problems with their teeth and gums.   With this award people living with dementia and their carers can be confident they will receive a warm welcome at Glenwood Dental Centre.

Dawn continued: “The clinic building is designed to be easily accessible and dementia friendly. Many of the dentists in the clinic hold additional qualifications in Special Care Dentistry but all of the staff have undertaken dementia friendly training and understand the difficulties people living with dementia and their carers may face coming to the dentist.”

The Public Dental Service operates throughout Fife and provides dental care for people who have difficulty accessing general dental services. It includes accessible clinics across Fife, home visits for housebound people and dental services to care homes across Fife.

Amanda Hunter (Project Manager) joins the team at Glenwood Dental Centre

Amanda Hunter, Project Manager for the Dementia Friendly Glenrothes project said: “We were pleased to be approached by the Glenwood Dental Centre who were keen to be involved with our project. The Dental Centre already had many facilities in place to support people living with dementia – for example; an alternative seating area for use if the waiting area became too busy and overwhelming, good lighting and had trained staff.  Staff are also able to offer a service to remind people of appointment times. As a result of getting involved in the dementia friendly work, their signage to help direct people into the clinic was improved and they also arranged a Dementia Friends awareness session for staff who had not attended training previously.”

Businesses, services and community groups across Glenrothes who are interested in getting involved with the Dementia Friendly Glenrothes initiative can do so by contacting Amanda Hunter from Alzheimer Scotland on:

For more information on living with dementia and service that can help click here.