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Carers Strategy for Fife 2018-2021 – check out the improvements to support carers in Fife

The Carers (Scotland) Act 2016 came into effect on 1 April 2018.  The Act places new duties to identify and support carers.

The duties include:

  • offering an Adult Carers Support Plan or Young Carers Statement;
  • supporting carers of people who are being discharged from hospital to become involved in pre-discharge decisions, and
  • provide universal information, advice, guidance and advocacy support to carers.

Fife’s Health and Social Care partnership has consulted with carers and developed and published a Carers Strategy for Fife 2018 – 2021.  It demonstrates the commitments we will make in Fife to improve support for carers as well as helping carers to become more self-sufficient in helping themselves.

For more information about the improvements being made to support Fife’s carers, contact Scott Fissenden by e-mailing CarersActSurvey@fife.gov.uk.

iMatter – it really does matter! Message from Michael Kellet, Director, Health & Social Care Partnership

Thanks to everyone who took the time to complete this year’s iMatter survey. Your views really do matter – and by understanding how it feels to work here it helps us to focus on areas for development and improvement and to celebrate the areas where we excel.

The overall response rate for the Partnership was 53%, a little down on last year, but overall the results are really positive and in most areas we either stayed the same or improved – but there is more that we can do.

Individual teams who reached a response rate of 60% and over (or 100% for teams of 5 and smaller) should have now received their report. Unfortunately the teams with response rates less than this don’t receive a report. Regardless of this, I would like you all to work with your teams to produce an action plan.

As managers we all have a duty to improve on employee engagement – successful engagement has shown to improve staff morale, reduce stress and absenteeism, stronger financial management and greater efficiency, productivity and effectiveness. By having discussions in teams on what works well and what could be improved on helps to improve engagement and shows that ideas and suggestions are being acted on.

ACTION >>> All managers

  • Meet with your teams and develop an action plan – each plan to include one area where we do well and three areas we can improve on. If you haven’t already done so, please complete this by 12 November.
  • Consider how you will monitor these actions.
  • Share your stories – there are examples of good work going on all over the organisation and we need to acknowledge this. Contact Hazel Williamson, Communication Officer for the Partnership at Hazel.williamson@fife.gov.uk who can help to develop case studies.
  • If you are having any problems with your action planning please contact Bruce Anderson, Head of Staff Governance at bruce.anderson@nhs.net .

Resources available:

There are lots of tools available to aide discussions, presentations, support materials and FAQs – visit https://www.imatter.scot/.

Thanks for your continued support

Michael

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The Flu Fighters are back! Have you been vaccinated?

As a health and social care worker you are more likely to be exposed to the flu virus. Getting vaccinated is the best means of helping to protect yourself against flu and it reduces the risk of spreading flu to your family, patients and colleagues.

Do the right thing …. and rock up to one of our clinics and get vaccinated. You can attend any of the clinics below.

Top tips:

  • Bring being along your ID badge.
  • Complete your consent form in advance and bring it with you.
  • The beginning and end of clinics are normally the busiest.
  • Due to the number of staff on hospital sites you may find it quicker to attend a care home venue, however all venues are available to health and social care staff.

Vaccination clinic dates:

27 September – Matthew House Care Home, Dunfermline, 9.00am – 3.00pm

28 September – Methilhaven House Care Home, Methil, 9.00am – 3.00pm

1 October – Napier House Care Home, Glenrothes, 9.00am – 3.00pm

2 October – Manual Handling Training Room, Level 8, VHK, 7.30am – 7.00pm

2 October – Minor Injuries Unit, QMH, 7.30am – 7.00pm

2 October – Northeden House Care Home, Cupar, 9.00am – 3.00pm

3 October – Ostler House Care Home, Kirkcaldy, 9.00am – 3.00pm

3 October – Manual Handling Training Room, Level 8, VHK, 7.30am – 7.00pm

3 October – Minor Injuries Unit, QMH, 7.30am – 7.00pm

4 October – Manual Handling Training Room, Level 8, VHK, 7.30am – 7.00pm

4 October – Ladywalk House Care Home, Anstruther, 9.00am – 3.00pm

10 October – Phlebotomy Room, Stratheden Hospital, 9.00am – 4.00pm

11 October – Haig House, Cameron Hospital, 9.00am – 4.00pm

16 October – Outpatient Department, Adamson Hospital, 9.00am – 4.00pm

17 October – Glenrothes Hospital , 9.00am – 12.00pm

17 October – Dental Access Centre, Napier Road, Glenrothes , 1.00pm – 4.00pm

18 October – Health Promotion Room 2, St Andrews Hospital,9.00am – 4.00pm

23 October – Manual Handling Training Room, Lynebank Hospital, 9.00am – 4.00pm

29 October – Manual Handling Training Room, Level 8, VHK, 7.30am – 7.00pm

29 October – Minor Injuries Unit, QMH, 7.30am – 7.00pm

30 October – Manual Handling Training Room, Level 8, VHK, 7.30am – 7.00pm

30 October – Minor Injuries Unit, QMH, 7.30am – 7.00pm

31 October – Manual Handling Training Room, Level 8, VHK, 7.30am – 7.00pm

We would love to hear from you.

Do you have any feedback on the campaign? Or any selfies, thoughts or stories then please get in touch:

  • Email: fife.fliufighters@fife.gov.uk
  • Text/ WhatsApp: 07805 142105
  • Facebook: www.facebook.com/nhsfife
  • Twitter: @FifeHSCP
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Common Ground – Developing plans for the East of Scotland

Find out what we are doing across the Borders, Fife and Lothian to meet the challenges we face now and into the future. Common Ground is a briefing about the development of our plans for Health and Social Care Delivery in the East of Scotland. It is for all NHS and HSCP staff in the Borders, Fife and Edinburgh and the Lothians.

Please read it to find out more about why we need to change the way we do things and what we are doing right now to try to meet some of the big challenges we face. It outlines some of the interesting work that is going on to explore how we can work better together, for example, by looking at our models of service delivery with the aim of improving them for patients and staff.  In a nutshell we want to develop plans that will help us respond to rising demand, shortages of staff in some key types of roles as well as financial challenges.

The solutions will need input from staff right across our organisations and will need to ensure we can continue to offer services that are safe, sustainable, and of high quality to everyone in our region, wherever they live.

We encourage you to read it and to discuss it with your colleagues and to feed back any questions or comments you may have to EastRegion.communications@nhs.net.

 

Thank You

Michael Kellet, Director of Health and Social Care Partnership, Fife

Tim Davison , Implementation Lead , East Region and Chief Executive, NHS Lothian

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What Matters To You? Day – Thank you for taking part!

What a day it has been.  Hundreds of staff across Fife Health and Social Care Partnership took part to mark What Matters To You?  Day 2018.

A lot of personal messages about family, friends and your own wellbeing came through alongside the deep caring and professional part you and others play to look after the people of Fife 24 hours a day, 365 days a week.  Topics such as loneliness, staying well physically as we age  and staying well mentally by talking about mental health and seeking help have all been areas for good conversation today.  These stories are being shared across Twitter, Facebook and many other social media platforms as well as good ol’ fashioned word of mouth.

Well done everyone, and remember, it is about more than just one day.

Keep your #wmty18 selfies coming in and we’ll keep posting them.

Here are just some of the photos from today:

Self Directed Support Team

 

 

Whitefield’s OTs and physios

Immunisation Team

Michael Kellet, Director, Fife Health and Social Care Partnership

Community Children’s Health Service

Duty of Candour – Are you up to speed?

Dr Frances Elliot, Medical Director talks about Duty of Candour

As an organisation we constantly strive to deliver the highest quality care, with the best possible outcomes for all our patients and service users.

Despite this, sometimes things go wrong. When this happens it is important that we respond in the right way, ensuring that we are open and transparent with patients, carers, their family members and each other.

As from 1 April 2018, it is a legal requirement for health, care and social work providers to inform people (and their families) when they have been harmed physically or psychologically as a result of the care or treatment they have received.

Organisations will also be required to review each incident and consider support available to those affected.

The Duty of Candour sits alongside our Adverse Events Policy and is relevant to staff across the organisation – we should all know how to respond to, record and learn from incidents.

Duty of Candour e-Learning is now available as a LearnPro module and can be found within the ‘NES’ tab on the LearnPro home page, and provides a clear overview of requirements.

Duty of Candour Resources:

Organisational Duty of Candour

Factsheet 1

Factsheet 2

Factsheet 3

 

 

 

 

 

Three Fifers selected to become Queen’s nurses

Three Fife nurses have been selected to take part in a special professional development programme that will earn them the right to use the coveted Queen’s Nurse title.

The Queen’s Nursing Institute Scotland (QNIS) was established by Queen Victoria in 1889 in honour of her Golden Jubilee. Historically, the Queen’s Nurse title was awarded to nurses who completed training that equipped them to work in the community. They provided healthcare and health promotion to people in their own homes, and were well respected in the communities in which they practised.

Pauline Buchanan, Community Dermatology Nurse Practitioner based in Dunfermline; Lyndsey Forsyth, ADHD Nurse Specialist based in Kirkcaldy; and Gerrard Hastie, Community Psychiatric Nurse based in Leven, make up three of the 21 community-based nurses from across the country selected by the QNIS to join this year’s Queen’s Nurses Development Programme.

This is the first time that Fife will have three nurses inducted into the programme in a single year.

All candidates were nominated having demonstrated their commitment to high quality, compassionate care. They then completed a written application and were chosen to go forward for the programme after attending a selection event where they impressed a panel of nursing leaders.

The new Queen’s Nurses will take part in a nine-month programme, developing and honing their existing skills and capabilities, culminating in an Awards Ceremony in December.

Once they have completed the QNIS development programme, the modern Queen’s Nurses will support new models of care to promote health improvement and local delivery of services.

On their selection to the QNIS development programme, NHS Fife Director of Nursing, Helen Wright, said:

“I am delighted to see three Fife nurses inducted into this year’s QNIS Development Programme.

“Our inductees have each been selected because they have demonstrated a real passion and commitment to continually improve the care and treatment offered to patients in Fife.

“With an ever increasing amount of care now able to be delivered safely in our communities, their participation in the programme is likely to positively influence the nursing care offered to patients across Fife in the years and decades to come.”

Reflecting on her induction to the QNIS development programme, Pauline Buchanan said:

“I am delighted and honored to have been selected for the Queen’s Nurse Programme.  It is a very exciting opportunity to make change happen in creating new ways of working.  Hopefully it will also provide the best possible care in the community for persons living with long term skin conditions.”

Upon her selection, Lyndsey Forsyth said:

“It is a real privilege to have been selected for the Queens Nurse Programme.

“The experience so far has been inspirational and I am excited about the journey ahead. I am especially looking forward to the opportunity to cascade my learning from the program into our service for the benefit not only of colleges but our patients and their families”

Lastly, Gerrard Hastie said:

“Undertaking this development programme is a great privilege and I feel genuinely humbled to be doing this.  The QNIS programme is an opportunity to build on my skills as a community nurse and ultimately this will benefit the people in my care.”

About QNIS:

 

  • QNIS was established in 1889 thanks to a donation from Queen Victoria on the occasion of her Golden Jubilee
  • QNIS originally trained nurses for community district work, with the last award made in January 1969. Since then, QNIS has become a charity, promoting excellence in community nursing to improve the health and wellbeing of the people of Scotland.
  • QNIS is based in the same building that training took place in, going all the way back to 1890.
  • To learn more about Queen’s Nurses in Scotland, visit their website.

Seen Something? Say Something this National Adult Protection Day

If you think an adult’s being harmed, get it checked out.  It’s right to act on your suspicions.

Fife people are being urged to act on their instinct if they think an adult is being

harmed, neglected or taken advantage of, says Fife Adult Support and Protection Committee (ASPC).

The ASPC is supporting National Adult Protection Day on 20th February, 2018 aimed at raising awareness of adult harm and encouraging people to act on their gut feeling that somebody may be experiencing harm or is at risk of it.  Adult harm can take many forms, such as physical, psychological, financial, sexual harm, neglect and self-harm.

Alan Small, Independent Chair of Fife ASPC said: “If you thought a child was at risk of harm, you would do something about it. It should be no different for an adult. But many people are not aware of adult harm or of the need to act on their concerns.

Adult harm can affect anybody, but people who can’t look after themselves or find it difficult to stand up for themselves can be particularly at risk, because of their personal circumstances, or a physical or learning disability, age or illness and infirmity.

“It’s not always easy to tell if an adult is in trouble, but the signs and situations to be aware of include:

  • a person may have unexplained cuts and bruises, or refuse to talk about injuries
  • they may be confused where their money has gone, or are giving money to people for reasons that might concern you
  • they may appear unusually quiet, withdrawn or nervous around certain people, or get upset at the mention of their relationship
  • they may constantly be having people – friends or strangers – ‘hanging out’ at their house
  • they may look less well turned out than usual or hungry.

“People often have an instinctual feeling that someone is being harmed or is at risk; a sense that something is not right.   It is vital to raise your concerns – call Fife’s Adult Protection Phone Line on 01383 602200.  You don’t need to provide your personal details; the Social Work Service will check the situation sensitively, and support will be given, if needed.

We all have a responsibility to look out for people in our communities and by acting, the person who is at risk could get help and become safe from harm.  If something feels wrong, you’re right to get it checked out.  If you’ve seen something, say something.”

For more information, visit: www.fifedirect.org.uk/adultprotection

Health Promotion: Ruth Bennett

Ruth Bennett, Health Promotion Manager, Health Promotion Service gives an insight into how the team are working to reduce health inequalities and improve the wellbeing of people in Fife.

Our work is to support and encourage Fifers to achieve their full potential, stay well and develop skills and confidence so they have more control over their own health and wellbeing.

Our team is made up of over 50 people with a vast variety of knowledge, skills and expertise which we use to reach out to a broad range of people across Fife, from young children to older people, this makes our work wide and varied.

Health Promotion Service

We help individuals to stop smoking in a range of ways which includes our Smoke Free Saturday sessions in Leven Library, Stop Smoking Clinics throughout Fife as well as our ‘What’s In Your Lungs Campaign’ where our mobile unit heads out into the community to offer people a free, no appointment necessary check to see how much carbon monoxide is in their lungs and offer free quick and easy advice to quit the cigs.

The localities team go into the heart of the communities in Fife to identify where their specialist advice and expertise could support community members to work together to achieve the best health outcome for residents.

Our workplace teams visit a range of businesses and services across Fife to help them reduce short and long-term absence, minimise the risk of accidents and near misses and increase worker engagement.  Not only does this support a healthier, happier workforce but also makes financial sense, with workplaces making cost savings as a result.

We also support the education of students and pupils to live healthier lifestyle, recently visiting Fife Colleges’ Levenmouth Campus and working closely with college staff.

For more details on all aspects of our service see our Health Promotion Service leaflet  or contact us on 01592 226484 or fife_uhb.healthpromotion@nhs.net and we will direct you to the right person to meet your needs.

Be a hero in the battle against flu

Thought you were too late to get your flu jab? Think again!

We’re seeing flu in massive numbers in our hospitals and in the community. The best way to protect yourself, your family and people in your care is to get vaccinated, so get along to the clinics!

  • 11 Jan 18 –  Rm 8, Adamson Hospital  (9am-12pm)

This clinic doesn’t suit?  The Immunisation Team will be vaccinating at Victoria Hospital w/c 15 Jan 2018. Get in touch using the details below to arrange vaccination.

Phone: 01592 643355 Ext 35456

Email: fife-uhb.mcip@nhs.net